FAQs

Frequently Asked Questions

Find answers to common questions about our nursing services, referrals, service areas and how we can support you at home.

If you can’t find the information you’re looking for, please contact our friendly team.

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General Questions

Solene Care provides professional in-home nursing services including wound care, post-operative care, medication management, catheter care, IV antibiotic therapy and PICC care, chronic disease management and palliative care.

We accept referrals from GPs, hospitals, specialists, aged care providers, support coordinators, community organisations, individuals and family members.

No. Individuals and families can contact Solene Care directly to discuss care requirements.

We provide nursing services throughout the Illawarra and Shoalhaven regions.

Nursing Care Questions

Yes. Our services are delivered in the comfort and familiarity of your home.

Yes. We support clients transitioning from hospital to home and can assist with ongoing nursing care and recovery.

Yes. We provide assessment, dressing changes, wound monitoring and ongoing wound management.

Yes. We provide IV antibiotic therapy and PICC line care in accordance with your treating medical team’s recommendations.

Yes. We provide catheter management, catheter changes, monitoring and education for clients requiring ongoing catheter care.

Yes. We provide compassionate palliative nursing care focused on comfort, symptom management, dignity and quality of life.

Referrals & Appointments

You can contact Solene Care directly by phone, email or through our referral process.

Relevant information may include client details, medical history, current medications, referral reason and supporting clinical documentation where applicable.

Service commencement depends on individual care requirements, service location and nursing availability. We aim to respond to referrals as promptly as possible.

Fees & Funding

Funding options vary depending on individual circumstances. Please contact us to discuss available options.

Yes. We work collaboratively with GPs, specialists, hospitals, aged care providers and other members of your healthcare team.

Still Have Questions?

If you can’t find the information you’re looking for, our team is happy to help.

Contact Solene Care